Identifies high-intent carts and prepares the right recovery sequence without over-messaging.
Outcome
Finds high-intent carts, evaluates contact eligibility and prepares the most relevant recovery sequence.
What the workspace shows
- Eligible recovery audience
- Cart and product evidence
- Recommended timing and message
- Exclusions and recent-contact checks
Operating contract
- Inputs: Checkout or cart behavior, customer consent, order history, product context and prior lifecycle contact.
- Sources: Shopify, Klaviyo.
- Modes: Read, Prepare, Execute.
- Output: A reviewable recovery flow or customer-level follow-up with measurement attached.
- Human control: The system excludes ineligible customers and follows the campaign approval policy before sending.
Why it matters to the system
Connects a concrete revenue use case across Shopify, retention logic and controlled messaging.